Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding.

Education is to learning as tour groups are to adventure.

Learning can be defined as the process of remembering what you are interested in.

One of the most anxiety-inducing side effects of the information era is the feeling that you have to know it all.

You only understand information relative to what you already understand.

When I have the choice to do something I don't want to do, I most often – most always – do it anyway.

The journey from not knowing to knowing was his work. He was selling his desire to learn about a subject.