Information anxiety is the black hole between data and knowledge, and it happens when information doesn't tell us what we want or need to know.
Richard Saul WurmanWe do not think in a linear, sequential way, yet every body of information that is given to us is given to us in a linear manner ... we are taught to communicate in a way that is actually constricting our ability to think.
Richard Saul WurmanI like to question the minutia, to get to the essence of things. The minutia of life is all about design. It's about the design of how you talk to another human being; it's the design of speech; it's the design of everything we do. We need to be better at listening, and we need to aim more directly at understanding and being understood.
Richard Saul Wurman