If you serve that God, all the others will be taken care of. My quote is: 'The only way to communicate is to understand what it is like not to understand.' It is at that moment that you can make something understandable.

Education is to learning as tour groups are to adventure.

I am terribly fascinated with things that I don’t understand.

Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding.

You only understand information relative to what you already understand.

Everyone spoke of an information overload, but what there was in fact was a non-information overload.

In school, we're rewarded for having the answer, not for asking a good question.