Education is to learning as tour groups are to adventure.

The journey from not knowing to knowing was his work. He was selling his desire to learn about a subject.

Order is no guarantee of understanding. Sometimes just the opposite is true.

My opening line to my students, and a recurring theme in my classes, was that the big design problem isn't designing a house for your parents or yourself, a museum, or a toaster, or a book, or whatever. The big design problem is designing your life. It's by the design of your life that you create the backboard off which you bounce all your thoughts and ideas and creativity. You have to decide what it is that you want to do each day.

Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding.

Information anxiety is the black hole between data and knowledge, and it happens when information doesn't tell us what we want or need to know.

Learning can be defined as the process of remembering what you are interested in.