Accept ignorance; pay more attention to the question than the answer; never be afraid to go in the opposite direction.
Richard Saul WurmanA weekday edition of The New York Times contains more information than the average person was likely to come across in a lifetime in seventeenth-century England
Richard Saul WurmanEveryone spoke of an information overload, but what there was in fact was a non-information overload.
Richard Saul WurmanI like to question the minutia, to get to the essence of things. The minutia of life is all about design. It's about the design of how you talk to another human being; it's the design of speech; it's the design of everything we do. We need to be better at listening, and we need to aim more directly at understanding and being understood.
Richard Saul Wurman