Everyone spoke of an information overload, but what there was in fact was a non-information overload.
Richard Saul WurmanOne of the most anxiety-inducing side effects of the information era is the feeling that you have to know it all.
Richard Saul WurmanAllow the information to tell you how it wants to be displayed. As architecture is โfrozen musicโ, information architecture is โfrozen conversationโ. Any good conversation is based on understanding.
Richard Saul WurmanPeople never forget things, they just never remembered it in the first place because it was too boring
Richard Saul Wurman