"Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm still unpersuaded they even know where the forest is.

A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs.

"Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm still unpersuaded they even know where the forest is.

Compromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and it comes up to you, listen to both sides and then pick one or the other. This places solid accountability on the winner to make it work. Condition your people to avoid compromise.

Is what I'm doing or about to do getting us closer to our objective?

If you have to have a policy manual, publish the 'Ten Commandments.'

We know there is a problem with communication but we are not going to discuss it in front of the entire staff.