To keep an organization young and fit, don't hire anyone until everybody's so overworked they'll be glad to see the newcomer no matter where he sits.
Robert TownsendA good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy.
Robert TownsendThe world is divided into two classes of people: the few people who make good on their promises (even if they don't promise as much), and the many who don't. Get in Column A and stay there. You'll be very valuable wherever you are.
Robert Townsend