Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.
Robert TownsendWe know there is a problem with communication but we are not going to discuss it in front of the entire staff.
Robert TownsendCompromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and it comes up to you, listen to both sides and then pick one or the other. This places solid accountability on the winner to make it work. Condition your people to avoid compromise.
Robert Townsend