A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy.

The world is divided into two classes of people: the few people who make good on their promises (even if they don't promise as much), and the many who don't. Get in Column A and stay there. You'll be very valuable wherever you are.

It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who have really done the work. A leader doesnt need any credit... He's getting more credit than he deserves anyway.

Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.

Is what I'm doing or about to do getting us closer to our objective?

We know there is a problem with communication but we are not going to discuss it in front of the entire staff.

It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried.