A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy.

We know there is a problem with communication but we are not going to discuss it in front of the entire staff.

The world is divided into two classes of people: the few people who make good on their promises (even if they don't promise as much), and the many who don't. Get in Column A and stay there. You'll be very valuable wherever you are.

Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions.

The artist must conceive with warmth yet execute with coolness.

Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy.

Is what I'm doing or about to do getting us closer to our objective?