Challenge your own status quo - before someone else does.

Instead of just asking 'How did I do?' ask 'How can I do more?'

Things that are obvious don't need to be talked about. Things that are missing, do.

Let your imagination soar. What you can do for customers is more than you see today.

The shelter of excuses has a leaky roof.

Are you moving forward, or just moving?

Acting after being asked is compliance. Acting without being asked is kindness.