When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

Challenge your own status quo - before someone else does.

It's fine to wait for an appropriate time, but it's inappropriate to wait forever.

The most valuable person is the one who cherishes the value in others.

Say it with words. Show it with action.

Always do what you can do instead of worrying about what you can't.

Testimonials describe what has been, and are a promise of what is to come.