When only a little can be done, doing it becomes the greatest you can do.

Things that are obvious don't need to be talked about. Things that are missing, do.

The bottom line is a by-product of taking care of your main product - your customers.

Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

If they're going to remember the problem, make sure they remember it fondly.

Crossing barriers can be as simple as a smile.

Vision with action makes a powerful reality.