Things that are obvious don't need to be talked about. Things that are missing, do.

Developing great employees attracts great customers.

The only way to go further than you've been is to take an extra step.

What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow.

Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.

Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.

Things that are obvious don't need to be talked about. Things that are missing, do.