Things that are obvious don't need to be talked about. Things that are missing, do.
Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.
Giving great service requires the right people and the right service tools.
Your profits reflect the success of your customers.
Convince people and you win their minds. Inspire people and you win their hearts.
If you only give back what you get from other people, you're not giving as much as you can.