Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.
Unlimited efforts can produce unlimited results.
Intelligence is useful. Energy is valuable. Integrity is essential.
If you turn your back on a customer, you turn your back on success.
You do more for yourself when you forget yourself.
Q: When you are already in the lead, how do you to stay ahead?