Your approval gives others the confidence to serve, to learn, to try.
If you were a customer, would you come back to buy your products or services?
If you want to interest people, make them think. If you want to inspire people, make them feel.
Never rest on past success. Create something better.
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
When the customer makes contact, he does not want a quote. He wants a commitment.