The most valuable person is the one who cherishes the value in others.
Giving great service requires the right people and the right service tools.
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Give your customers what they want today, and help them see tomorrow.
Words not kept break more than a promise.
In a service situation, each delay can mean many unsatisfied customers, each one telling many more.