Conflict is the primary engine of creativity and innovation. People don't learn by staring into a mirror; people learn by encountering difference.

Your inspiration taps hidden reserves of promise that sustain people through times that induce despair. You enable people to envision a future that sustains the best from their past while also holding out new possibilities.

Stay diagnostic even as you take action.

Values are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.

Progress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress on problems because leaders challenge them and help them to do so.

Conflict is the primary engine of creativity and innovation. People don't learn by staring into a mirror; people learn by encountering difference.

What people resist is not change per se, but loss.