Conflict is the primary engine of creativity and innovation. People don't learn by staring into a mirror; people learn by encountering difference.

The activity of interpreting might be understood as listening for the 'song beneath the words.

What people resist is not change per se, but loss.

Your inspiration taps hidden reserves of promise that sustain people through times that induce despair. You enable people to envision a future that sustains the best from their past while also holding out new possibilities.

The improvisational ability to lead adaptively relies on responding to the present situation rather than importing the past into the present and laying it on the current situation like an imperfect template.

Values are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.

Attention is the currency of leadership.