The activity of interpreting might be understood as listening for the 'song beneath the words.
Ronald A. HeifetzConflict is the primary engine of creativity and innovation. People don't learn by staring into a mirror; people learn by encountering difference.
Ronald A. HeifetzExercising leadership is an expression of your aliveness... But when you cover yourself up, you risk losing something as well. In the struggle to save yourself, you can give up too many of those qualities that are the essence of being alive, like innocence, curiosity, and compassion.
Ronald A. Heifetz