You want to teach all kids the skills that are on the better side of human nature: empathy, appreciating how one's behavior is affecting other people, resolving disagreements in ways that do not involve conflict, taking another's perspective, honesty.

Over 18 years of us solving problems together, my daughter has shown me that she's got a good head on her shoulders, that she is pretty good at solving the problems that affect her life. If she wants my input, she gets it.

My advice to educators is collaborate with parents; they know a lot about their kids.

The vast majority of things parents and kids get in conflict over are highly predictable. We're disagreeing about the same expectations the kid is having difficulty meeting every hour, every day, every week. Because it's predictable, we can have these conversations proactively. That is very hard for people.

It's so crucial to really get a good handle on what's getting in the way of the kid completing a homework assignment. It can be so many things.

Be your kid's collaborative partner, but also be a collaborative partner with the folks at school. Schools can be pretty unilateral too. Show them you know how to collaborate. Show them this is not about power. Let them know detentions and suspensions and paddling don't solve the problems that are affecting kids' lives. Those problems can be identified and solved but not by being punitive.

It's a whole lot more productive to be in problem-solving mode than it is to be in behavior modification mode.