We have forgotten that those skills on the more positive side of human nature have to be taught, have to be modeled, have to be practiced.

It's so crucial to really get a good handle on what's getting in the way of the kid completing a homework assignment. It can be so many things.

It's a whole lot more productive to be in problem-solving mode than it is to be in behavior modification mode.

If we're being unilateral, then communication does not happen, the relationship does not happen.

When there's a good fit between skills and expectations, there's what we call compatibility, and we would expect a good outcome. When there's a poor fit between expectations and the capacity of the kid, there is incompatibility, and that's when we see people exhibit challenging behavior.

School is very demanding these days.

We have forgotten that those skills on the more positive side of human nature have to be taught, have to be modeled, have to be practiced.