Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.

I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.

I was asked what I thought about the recession. I thought about it and decided not to take part.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

Individuals don't win in business, teams do.

Don't get so stuck in your ways that you can't change.

One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.