I guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

Capital isn't hard to find; intuition, yes.

I have always been driven to buck the system, to innovate, to take things beyond where they've been.

I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street

It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy.

The goal as a company is to have customer service that is not just the best, but legendary.