I guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy.

High expectations is the key to everything.

I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.

Our best ideas come from clerks and stockboys.

...You can make a positive out of most any negative if you work at it hard enough.