The goal as a company is to have customer service that is not just the best, but legendary.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Capital isn't hard to find; intuition, yes.

We're all working together; that's the secret.

I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.

I loved retail from the beginning, and I still love it today.

I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.