We let folks know we're interested in them and that they're vital to us. cause they are.
You can learn from everybody.
Thereโs a lot more business out there in small town America than I ever dreamed of.
It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy.
The way management treats their associates is exactly how the associates will then treat the customers.
Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.