I have always been driven to buck the system, to innovate, to take things beyond where they've been.

Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.

High expectations is the key to everything.

Individuals don't win in business, teams do.

Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.

Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.

Leaders must always put their people before themselves. If you do that, your business will take care of itself.