The goal as a company is to have customer service that is not just the best, but legendary.
After a lifetime of swimming upstream, I am convinced that one of the real secrets to Wal-mart's phenomenal success has been that very tendency.
Thereโs a lot more business out there in small town America than I ever dreamed of.
We're all working together; that's the secret.
I had to get up everyday with my mind set on improving something.
We let folks know we're interested in them and that they're vital to us. cause they are.