There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

I had to pick myself up and get on with it, do it all over again, only even better this time.

If you want a successful business, your people must feel that you are working for them - not that they are working for you.

I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.

The two most important words I ever wrote were on that first Wal-Mart sign, ‘Satisfaction Guaranteed’. They're still up there, and they have made all the difference.

You can learn from everybody.

Appreciate everything your associates do for the business.