"Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making."
Sam WaltonThe two most important words I ever wrote were on that first Wal-Mart sign, โSatisfaction Guaranteedโ. They're still up there, and they have made all the difference.
Sam Walton