I'd still say that visiting the stores and listening to our folks was one of the most valuable uses of my time as an executive. But really, our best ideas usually do come from the folks in the stores. Period.

There’s a lot more business out there in small town America than I ever dreamed of.

You can learn from everybody.

Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

We're all working together; that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished ; we've just begun.

We let folks know we're interested in them and that they're vital to us. cause they are.