Another key role the CEO plays is to focus efforts.

I feel for today's leaders. I really do. They got to where they are by doing a series of jobs exceptionally well. And that doesn't help them at all with the challenges they now face.

One of the biggest mistakes leaders make is to embrace the idea of spurring creativity by letting hundreds of flowers bloom. I've never seen that lead to anything other than cynicism and hundreds of dead flowers.

All disruptive innovators make it easier and more affordable for people to do what matters to them, and follow a strategy that doesn't at first glance make sense to the market leader.

I'm not very good at sitting still.

Good innovators like to solve business crossword puzzles.

In the early stages of innovation, your goal is to learn as much as you can as quickly as you can.