When you are motivating people to do amazing things, you have to win over both their rational side and their emotive side.

I think the most important thing to do is to recognize the fundamentally different circumstances of pursuing growth.

Not only do innovators have to deal with all of the fundamental challenges of innovation, they have to do so in an environment that often is implicitly hostile towards innovation.

The number one thing I urge people to remember is it is all about being scientific about managing strategic uncertainty, while striking the important balance between being thorough and being flexible.

Anytime you see a constrained market, where consumption is limited to those who have special skills or are wealthy, that signals an opportunity for innovation.

Innovation is doubly hard inside big companies.

I've always found that working through ideas in written form really changes the thinking.