Every leader needs to watch what teenagers or startup companies - or startup companies headed by teenagers - are doing today, because many of those behaviors will be mainstream behaviors tomorrow.

Data about an innovative idea is rarely crystal clear.

Almost every disruption starts at the perceived fringes of today's market.

Three of our core corporate values are inclusiveness, collaboration, and humility.

Companies get into grooves and they keep sharpening what they are doing, when in fact what they really need to do sometimes is to stop and do something completely differently.

I think the most important thing to do is to recognize the fundamentally different circumstances of pursuing growth.

Bring different groups together internally, send them out to visit other companies, or bring in interesting speeches. Show that you love learning by having people on staff whose job it is to explore without any near-term metrics. Publicly shut a project down and talk about what a great job a team did because they learned so much. And so on.