If you believe that a given situation should make you unhappy, then it will, and the unhappiness will then reinforce the condition.

Permission marketing turns strangers into friends and friends into loyal customers. It's not just about entertainment - it's about education. Permission marketing is curriculum marketing.

Everyone picks the best one when given a choice.

Artists are people with a genius for finding a new answer, a new connection, or a new way of getting things done.

My new favorite word is 'awkward.'...Th e reason we need to be in search of awkward is that awkward is the barrier between us and excellence, between where we are and the remarkable. If it were easy, everyone would have done it already, and it wouldn't be worth the effort.

Don't have any meetings about your web strategy. Just do stuff. First you have to fail, then you can improve.

Art is what we're doing when we do our best work.