The reason social media is so difficult for most organizations: It’s a process, not an event.

Persistence isn't using the same tactics over and over. Persistence is having the same goal over and over.

I've never once met a successful blogger who questioned the personal value of what she did.

Transferring your passion to your job is far easier than finding a job that happens to match your passion.

Tribes makes our lives better, and leading a tribe is the best life of all.

Too often, the person who wrecks our work is us.

If you want to be a leader, go lead