Do you know what people want more than anything? They want to be missed. They want to be missed the day they don't show up. They want to be missed when they're gone.

If there's time for an emergency, why isn't there time for brilliance, generosity or learning?

...the greatest shortage in our society is an instinct to produce. To create solutions and hustle them out the door. To touch the humanity inside and connect to the humans in the marketplace.

There's a huge difference between being a replaceable cog on the assembly line and being the one who is missed, the one with a unique contribution, the one who made a difference.

Bullhorns are overrated: having ten times as many Twitter followers generates approximately zero times as much value.

Flexible in the face of change, resilient in the face of confusion. All of these attributes are choices, not talents, and all of them are available to you.

Leading is a skill, not a gift. You're not born with it, you learn how.