The internet has opened the door for millions of businesses to do things differently, because there are other assets now, assets that can transcend location. Your permission to talk to customers, your reputation, your unique products-you can build a business around them online.

If you work in an urgent-only culture, the only solution is to make the right things urgent.

Practice works because practice gives us a chance to relax enough to make smart choices.

If there isn't a good reason, go home. If there is, then do something ... loud, now, and memorable.

What evidence would you need to see to change your mind about this?

Initiating is really and truly difficult, and that's what leaders do. They see something others are ignoring and they jump on it.

'How was your day?' is a question that matters a lot more than it seems.