Everyone has failed, everyone has misspoken, everyone has meant well but done the wrong thing. Your favorite restaurants, cafes and books have all gotten a one-star review along the way. No brand is perfect, no individual can pretend to be either. Perfect can't possibly be the goal, we're left with generous, important and human instead.

Great boss is challenging people in the right way. Leading, not managing. Supporting them by giving them both a platform they can count on and expectations they can stretch for.

The only path to amazing runs directly through not-yet-amazing . But not-yet-amazing is a great place to start, because that's where you are. For now.

The key to success is to find a way to stand out--to be the purple cow in a field of monochrome Holsteins.

Kings fear change. Leaders crave it.

The time to look for a new job is when you don't need one. The time to switch jobs is before it feels comfortable.

I've found that giving gifts is transformative. It makes me better. It clarifies my thinking and allows me to do better work.