Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again
People that take responsibility are often given responsibility!
Plans are great, but missions are better.
As you've probably discovered, great work makes us uncomfortable.
At the heart of art is learning to see
One way to think about running a successful business is to figure out what the least you can do is, and do that.