Organizations that destroy the status quo win. Whatever the status quo is, changing it gives you the opportunity to be remarkable.

The librarian isn't a clerk who happens to work in a library. A librarian is a data hound, a guide, a sherpa and a teacher. The librarian is the interface between reams of data and the untrained but motivated user.

It's uncomfortable to challenge the status quo.

Make more decisions. That's the only way to get better at it.

Making promises and keeping them is a great way to build a brand.

How often do our heroes stand still? It's hard to imagine Spock and Kirk landing on a planet and just relaxing for a month or two. Just hanging out has nothing to do with boldly going where no one has gone before. What makes us different from every other creature is that we go places, places we've not gone before. We do it willingly, and often. What makes our work and our life interesting is discovery, surprise, and the risk of exploration.

Books work as an art form (and an economic one) because they are primarily the work of an individual.