The only reason to build a website is to change someone. If you can't tell me the change and you can't tell me the someone, then you're wasting your time.

The status quo is persistent and resistant. It exists because everyone wants it to. Everyone believes that what they've got is probably better than the risk and fear that come with change.

Laptop computers dramatically increased the time people spend doing work. (The internet dramatically decreased it, so we're even).

Design is the last great competitive advantage.

The rules are now clear: no one is going to inform you, but it's easier than ever to inform yourself.

Little changes cost you. Big changes benefit you by changing the game, but only if you go first.

...the greatest shortage in our society is an instinct to produce. To create solutions and hustle them out the door. To touch the humanity inside and connect to the humans in the marketplace.