A customer is never out of warranty, even if his product is.

If you're not proud of where you work, go work somewhere else.

The goal of a marketing interaction isn't to close the sale, any more than the goal of a first date is to get married. No, the opportunity is to move forward, to earn attention and trust and curiosity and conversation.

One bad review doesn't ruin my day because I realize what a badge of honor it is to get a bit of criticism at all.

Studying entrepreneurshi p without doing it... is like studying the appreciation of music without listening to it.

It's entirely possible that there won't be a standing ovation at the end of your journey. That's okay. At least you lived.

I don't think there's a shortage of remarkable ideas. I think your business has plenty of great opportunities to do great things. Nope, what's missing isn't the ideas. It's the will to execute them.