A customer is never out of warranty, even if his product is.

Fear is the workout we give ourselves imagining what will happen if things don't work out. . . . Worry is our effort to imagine every possible way to avoid the outcome that is causing us fear, and failing that, to survive the thing that we fear if it comes to fruition.

In other words, If you don't take action, you won't get any results You are not your resume, you are your work

If you want customers to hear about you, make something worth talking about.

Most people don't see that they have options beyond what society tells them to do. That's the biggest problem. They honestly believe that compliance is the shortcut to success.

Incrementalism ceases to be a good strategy when there's a cliff on the route.

Marketing yourself to a new person often involves being charismatic, clever and quick-but most jobs and most relationships are about being consistent, persistent and brave.