The internet was supposed to homogenize everyone by connecting us all. Instead what it's allowed is silos of interest.

The problem with requiring people to be loud and angry to get things done is that you're now surrounded by people who are loud and angry.

The job is not your work; what you do with your heart and soul is the work.

The sound of a small bell during a dark night, is louder than the din of traffic outside your window during rush hour. Surprise and differentiation have far more impact than noise does.

As soon as we associate reading with a test, we've missed the point.

Most people have bosses who hire them to fill a slot in the work chart and to do what they are told. And most people who are doing what they are told feel safe; it feels reliable.

When you are trusted because you care, it's quite likely the revenue will take care of itself