The big win is when you refuse to settle for average or mediocre.

The thing about goals is that living without them is a lot more fun, in the short run. It seems to me, though, that the people who get things done, who lead, who grow and who make an impact . . . those people have goals.

Giving people what they want isn't always what they want.

'Teamwork' is the word that bosses use when they actually mean 'Do what I say'

Incrementalism ceases to be a good strategy when there's a cliff on the route.

If it's worth listening to, it's worth questioning until you understand it.

What makes someone an artist? I don't think is has anything to do with a paintbrush. There are painters who follow the numbers, or paint billboards, or work in a small village in China, painting reproductions. These folks, while swell people, aren't artists. On the other hand, Charlie Chaplin was an artist, beyond a doubt. So is Jonathan Ive, who designed the iPod. You can be an artist who works with oil paints or marble, sure. But there are artists who work with numbers, business models, and customer conversations. Art is about intent and communication, not substances.