Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.
The innovator creates a business where they are making money, even when they sleep.
The instinct to produce great work doesn't require a fancy notebook.
Marketing begins before the product is launched.
If you want to be a leader, go lead
Go do something interesting. Ask if you need help.