Speak up. Not just tomorrow, but every day.

I made a decision to write for my readers, not to try to find more readers for my writing.

One reason people who spend a lot of time thinking about and working on a problem or a craft seem to find breakthroughs more often than everyone else is that they've failed more often than everyone else.

I intentionally abandoned the hard stuff early on because not only do I think it's useless, I think it's a distraction.

Perhaps marketing is about to transition to a new kind of profession, one that requires insight, dedication and smarts.

You can listen to what people say, sure. But you will be far more effective if you listen to what people do.

More than anything else, I think prospects, customers and citizens watch what you do more than they listen to what you say.