The market ... demands a signal from you that you're serious, powerful, accepted, and safe.

The way you feel about giving money to good causes has a lot to do with the way you feel about money.

If you can embrace the idea that your success and happiness are tied up in defeating the fear that's holding you back, you're 90 percent of the way to where you need to go, because no, we're not kids, and no, this is not a bike.

Don’t do it because it’s your job, do it because you can.

Now for the first time, you can choose yourself. You can be responsible for what you do and how you do it. You have to do the hard work of finding and pleasing an audience.

The only purpose of customer service is to change feelings.

If I fail more than you do, I win.