If you're not proud of where you work, go work somewhere else.

One way to think about running a successful business is to figure out what the least you can do is, and do that.

Go ahead, fail. Try to avoid mistakes, though.

If you are deliberately trying to create a future that feels safe, you will willfully ignore the future that is likely.

Personalizatio n wasn't supposed to be a cleverly veiled way to chase prospects around the web, showing them the same spammy ad for the same lame stuff as everyone else sees. No, it is a chance to differentiate at a human scale, to use behavior as the most important clue about what people want and more important, what they need.

Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about.

Good ideas come from bad ideas, but only if there are enough of them.