It's more important that you be passionate about what you do all day than it is to be passionate about the product that is being sold.

The mistake so many marketers make is that they conjoin the urgency of making another sale with the timing to earn the right to make that sale. In other words, you must build trust before you need it. Building trust right when you want to make a sale is just too late.

No one can force you to stand up, speak up and make a difference. But if you back off and play along, please understand that whatever happens happened, at least in part, because you acquiesced.

Gifts are not favors. If you expect something in return, it's not a gift.

...treasure what it means to do a day's work. It's our one and only chance to do something productive today, and it's certainly not available to someone merely because he is the high bidder. A day's work is your chance to do art, to create a gift, to do something that matters. As your work gets better and your art becomes more important, competition for your gifts will increase and you'll discover that you can be choosier about whom you give them to.

It's possible that your next frontier isn't to get more efficient, it's to get more brave.

Persistence isn't using the same tactics over and over. Persistence is having the same goal over and over.