Someone can always do your job a little better or faster or cheaper than you can.

Being charismatic doesn't make you a leader. Being a leader makes you charismatic.

As soon as we associate reading with a test, we've missed the point.

The secret of getting on the shortlist is doing your best work fearlessly for a long time before you get on the list.

Discomfort brings engagement and change. Discomfort means you're doing something that others were unlikely to do, because they're hiding out in the comfortable zone. When your uncomfortable actions lead to success, the organization rewards you and brings you back for more.

You're competing against people in a state of flow, people who are truly committed, people who care deeply about the outcome.

The best favors are worth doing for the doing, not because we'll ever get paid back appropriately.