Someone can always do your job a little better or faster or cheaper than you can.

Art is the act of doing work that matters while dancing with the voice in your head that screams for you to stop.

Art isn't only a painting. Art is anything that is creative, passionate and personal. Art is the unique work of a human being created to touch another. Art is created to have an impact, to change someone else.

Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new...If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.

The rules are now clear: no one is going to inform you, but it's easier than ever to inform yourself.

A brand that stands for what all brands stand for stands for nothing much.

Ideas in secret die. They need light and air or they starve to death.