Say what you believe and see who follows.

I made a decision to write for my readers, not to try to find more readers for my writing.

The only reason to build a website is to change someone. If you can't tell me the change and you can't tell me the someone, then you're wasting your time.

Design is the last great competitive advantage.

If there's time for an emergency, why isn't there time for brilliance, generosity or learning?

Everyone has failed, everyone has misspoken, everyone has meant well but done the wrong thing. Your favorite restaurants, cafes and books have all gotten a one-star review along the way. No brand is perfect, no individual can pretend to be either. Perfect can't possibly be the goal, we're left with generous, important and human instead.

Marketing is a contest for people's attention.