The librarian isn't a clerk who happens to work in a library. A librarian is a data hound, a guide, a sherpa and a teacher. The librarian is the interface between reams of data and the untrained but motivated user.

I don't like offending people, and it's easy to offend people when you don't know as much as they do. This group knows more about what it takes to lead in this way than I ever will. My goal is to push people, but I need to do it from a place of respect.

At the age of four, you were an artist. And at seven, you were a poet.

Bullhorns are overrated: having ten times as many Twitter followers generates approximately zero times as much value.

If you're different somehow and have made yourself unique, people will find you and pay you more.

Two elements of successful leadership: a willingness to be wrong and an eagerness to admit it.

If you're working with a spreadsheet or a thread of correspondence or a set of data, I'm not sure you're doing your best work if you're doing it on an iPhone.