The librarian isn't a clerk who happens to work in a library. A librarian is a data hound, a guide, a sherpa and a teacher. The librarian is the interface between reams of data and the untrained but motivated user.

Most of the time, creative entrepreneurs lose interest long before their marketing message loses its power.

Every great company, brand, career has been built in exactly the same way: bit by bit, step by step, little by little.

Nothing about becoming indispensable is easy. If it's easy, it's already been done and it's no longer valuable.

For most modern marketers, quantity isn't the point. What matters is to matter. Lives changed. Work that made an actual difference. Connection.

The goal has never been to always succeed. The goal is to be allowed to keep initiating.

I'll confess that I don't watch the Olympics, but you'd have to be living under a rock to be unaware of the corruption and the expense. An amorphous organization with no transparency, unclear lines of responsibility, huge amounts of politics and a great deal of unearned power.