Our job as marketers and leaders, is to create vibrant pockets, not to hunt for mass.

Art isn't only a painting. Art is anything that is creative, passionate and personal. Art is the unique work of a human being created to touch another. Art is created to have an impact, to change someone else.

I think that the economics of book publishing favor hits with long book runs. You make all your money on the last bunch of books, not the first.

Be relentlessly generous, without focusing on when it will come back to you.

My best advice: win little battles. Get in the habit of winning, of shipping, of having customers that can't live without you. Once you've demonstrated you know how to do the art, then go after the windmills.

If you're not proud of where you work, go work somewhere else.

Your positions on EVERYTHING are based on the story you tell yourself and not some universal fact from the universal fact database.