You gain converts by winning at something the existing provider didn't think was so important.

Rehearsing failure is simply a bad habit, not a productive use of your time. When you choose to visualize the path that works, you're more likely to shore it up and create an environment where it can take place.

Getting picked is fine if it happens to you. But it's not a plan. It's a version of waiting and hoping.

One way to think about running a successful business is to figure out what the least you can do is, and do that.

The best experiences and the biggest ideas don't fit into a category. They change it.

The reason social media is so difficult for most organizations: It’s a process, not an event.

Habits are where our lives and careers and bodies are made.